RETURN POLICY

Return & Exchange Policy Procedures

Rules of the Game

We will accept a return within 30 days of receipt. If the return and/or exchange is due to an internal error including defective merchandise, or a wrong item sent out, Kill The 8 will incur all shipping costs. If the return and/or exchange is due to an item that does not fit, or you are not satisfied with the product you ordered and would like to exchange it for a different size and/or style, you will be responsible for any shipping costs incurred to ship it back to us. YOU WILL ALSO BE RESPONSIBLE FOR ANY ADDITIONAL SHIPPING COSTS ASSOCIATED WITH SHIPPING THE ITEM(S) BACK TO YOU. After 30 days of purchase, we will only accept returns on damaged or defective merchandise.

  • Returns or exchanges will only be accepted on merchandise purchased ONLINE from Kill the 8 Online Stores.

  • Returns or exchanges on all merchandise will be accepted within 30 days of receipt, if the items are unused, unworn, and unwashed

  • CDs, Records and DVDs must remain factory sealed, unless they are damaged or defective

  • Underwear and body jewelry can not be exchanged or refunded unless there is an obvious factory defect

  • KT8 is not responsible for lost or stolen packages/orders sent internationally using a "NON TRACKABLE" delivery option

How to Return an Item

Please follow these steps so we can process your return efficiently and effectively

  1. Read over the "Rules of the Game" to be sure you qualify for a return.

  2. When returning an item, please email us at BiggCeaserMusic@gmail.com to receive a return form

  3. Once you have received it, fill out all fields on the form, and print it out. Your order number and item description can be found on your sales receipt

  4. Pack item(s) securely and ship the order back to us, including the return form. If you have to fill out customs forms, indicate the package value as $5.

  5. All returns/exchanges will be subject to a $3.00 re-stocking fee.

  6. We cannot return or exchange undergarments. This includes Bikini Tops.

  7. All DVD and CD sales are final.

  8. Any and all refunds/order cancellations will be subject to a $3.00 payment processing fee.

If the return is a result of a TdmgFx Creative error, shipping costs will be refunded to you by TdmgFx creative. Otherwise shipping costs will NOT be refunded.

Send To:

RETURNS
TdmgFx Creative - Online Returns
21 brucker Road
Barrie, Ontario. Canada

L4N 8J2
Tel: 705 - 716 - 4469

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